U.S. Department of State Traveler Updates

Online Passport Renewal

Eligible U.S. citizens who want routine service can now renew their passports online. If you do not qualify to renew online, you may also renew by mail.

 

Smart Traveler Enrollment Program

The Department of State recently launched a new version of the Smart Traveler Enrollment Program (STEP). STEP is a free service for U.S. citizens traveling or living abroad to receive safety and security alerts and other local updates by email from the nearest U.S. embassy or consulate. The updated STEP platform allows users to use a login.gov account to customize subscriptions and receive country-specific alerts during the timeframe of their choice. Users can now enroll multiple trips or locations at once and can modify subscriptions or unsubscribe at any time.

ISU Global Emergency
+1515-294-7700

Non-emergency claims:
tpaclaims@oncallinternational.com

On Call International Travel Insurance
Plan information portal
Portal group ID: 100118CPPD21
Plan documents, contact and claim forms, pre-trip preparation resources

Security, medical or emergency claims assistance:
Phone: +1 603-952-2056 (collect worldwide)
1-888-226-9576 (toll free US or Canada)
24/7 live chat
mail@oncallinternational.com