Okta International IP Blocks

Beginning October 17, Okta will begin blocking access to their services in Cuba, Iran, North Korea, Syria, and annexed regions of Ukraine per federal regulations related to official sanctions of these countries.


These sanctions will impact students, faculty, and staff at Iowa State University who travel to these areas, preventing access to any service behind Okta. ISU will continue to monitor Office of Foreign Sanctions (OFAC) communications and Okta updates pursuant to Iowa State Export Controls policy and communicate any changes that arise.


Details of this change can be found at https://support.okta.com/help/s/article/Important-Customer-Update-to-Okta-IP-Access-Policy?language=en_US

If you plan to travel to these affected areas, please plan accordingly. Please direct any questions to Kevin Schwien at kschwien@iastate.edu.

ISU Global Emergency
+1515-294-7700

Non-emergency claims:
tpaclaims@oncallinternational.com

On Call International Travel Insurance
Plan information portal
Portal group ID: 100118CPPD21
Plan documents, contact and claim forms, pre-trip preparation resources

Security, medical or emergency claims assistance:
Phone: +1 603-952-2056 (collect worldwide)
1-888-226-9576 (toll free US or Canada)
24/7 live chat
mail@oncallinternational.com